Shipping & Returns
Shipments are made via USPS and tracking is available. It usually takes 3-5 business days for production and then 3-5 business days to ship. If you would like to pay extra for a different carrier and/or ship time, please email me.
We work hard to ensure that all pictures of Annie Claire Designs handmade products accurately depict what the item will look like, but since items are handmade to order, there may be slight changes to the piece with similar materials.
If you are absolutely unsatisfied with your item, contact me so that we can arrange a return or partial refund.
If any item is damaged, you would receive a full refund once the item has been mailed back to me.
If there is no damage to the item and you are just not satisfied, a partial refund is available and the piece will need to be mailed back to Annie Claire Designs. Return shipping cost will be at the expense of the customer. Once the item is returned to me, I will issue the partial refund which includes:
- 60% of what you paid for the item
Please understand that it still takes much time and effort to create each piece.
Contact me if you have further questions.